This is what I proposed we startup back in the day when we planned for national Linux roll-out’s. MAMPU have got their OSCC Knowledge Bank ready, and it sure seems neat. Will this survive? Will this be used?
Whatever you may say, Apple has a good knowledge base – information in one central location is very important. Even Microsoft got it correct (even though some of the information they place there is laughable at). Red Hat have one too.
Which major open source project has one though? A good support knowledge base is integral to making your software work for end-users. I tried with OpenOffice.org – many different “leaders” with different vested interests (merging up to 3 sub-projects was never going to be easy). That’s okay, Fedora can start off the right way.