Now a GrabPay user, the promo will lead to inflated metrics

There are so many e-wallets in Malaysia now, it sure feels like I’ve got e-wallet fatigue and I don’t even spend much time in KL or use most of these wallets. I am more a fan of the AMEX, followed by Visa or MasterCard. Eventually e-wallets are going to have to implement merchant fees that seem closer to these credit card networks (your rewards have to be paid somehow…).

I have tried GrabPay before in Singapore where I loaded SGD$20 into my wallet from my credit card. I never did get to spend it. This balance sticks around for when I am next in Singapore. You have a separate e-wallet for Malaysia. I tried to set this up a few days ago, and they require a photo of your passport or IC to verify your ID (unlike Singapore). I seem to have failed this verification (it looks like an actual human does it, but when you fail it, they don’t tell you why; not that it matters, it seems you can still use it just fine). Also, Grab is now holding photos of the front of Malaysian’s Identity Cards… let’s hope they never have a data breach.

Today as I was trying to get a ride, a pop-up (potentially the first useful ad I’ve seen in the adware that is Grab…) said I could get RM5 off 2 Grab rides if I use GrabPay credits. So I promptly topped up my GrabPay wallet with RM20 (which came from my credit card), and then paid for a ride with GrabPay credits.

I see absolutely no difference with paying via a credit card. I believe you can use your debit card to pay for your Grab rides as well. There is an argument that cards are unpopular in South East Asia as evidenced by this Twitter thread, but if you have a bank account in Malaysia, you get a debit card by default that you can use for Grab. Maybe the play is that people will use it for peer-to-peer payments, like when you need to pay a friend for splitting the bill (like Venmo? Maybe I have a generation gap)?

However from a metrics standpoint, my desire to save RM5 off two rides (a total of RM10), has made me an active user of GrabPay. I loaded up a balance of RM20. Will I be able to bring that balance to zero or does Grab earn interest on my money (like they do for my Singaporean balance)? Will future promotions only apply to GrabPay payments that aren’t via credit card, but via this e-wallet service?

Yes, we Malaysians, and Singaporeans and probably most South East Asians love a good deal. One of the reasons that Grab probably won before Uber exited the South East Asian market was GrabRewards. If you could expense your Grab rides, participate in the loyalty program, and naturally keep the rebates, why would you ever use Uber?

Measure what matters. Anyway, back to e-wallets. The banks will wake up. The VC money will run out. Economics will eventually meet reality.

Molly’s Game: constant reinvention and perseverance

I recently saw Molly’s Game on a flight. It was so good I ended up getting the audiobook, to see if I missed out on anything. Molly Bloom (her Wikipedia page is a great read) is an entrepreneur. She trained to ski (and had a tough father, and siblings who skied better than her), but due to injury decided it was time to go find herself. From a terrible job as an assistant, she quickly began running poker games for her boss. When her boss decided to cut her off, she became independent and anticipated player’s needs and became an even greater success. Her games even brought in Hollywood celebrities.

When she exited the LA market, she did games in New York. So no stranger to starting from scratch, in an industry that she was already well-versed in. Eventually the law caught up with her, and she had to give up her high life. But with grit, the rebirth seems to have been writing her story, which became a movie that Aaron Sorkin directed.

Constant reinvention and perseverance. Those are my takeaways from both the book and the movie. I recommend watching the movie, then deciding if you are still interested before getting to the book/audiobook.

Beyoncé, Jay-Z, streaming music and earned media

Last week, I read in the WSJ an article about Beyoncé and Jay-Z and their new album, “Everything is Love”. If you have a subscription, feel free to read: Beyoncé and Jay-Z Go Pay-to-Play With New Album.

Naturally, that tempted me to listen to the album with my Apple Music subscription. I was not moved (keeping in mind, Jay-Z’s Empire State of Mind is one of my favourite tunes).

So Taylor Swift has done before too. One of the reasons why I have subscribed to Apple Music was to listen to her music when she pulled out of Spotify. While this has changed, I have never bothered to change my streaming music service of choice.

It occured to me that these folk only do this to get in the news. It is free advertising, via “earned media”. I generally don’t read music reviews in the papers that I subscribe to, but if it makes the main pages, it is quite hard to skip over.

Vancouver observations

It has been a while since I visited Vancouver, British Columbia, Canada. This time I didn’t go as a tourist, so no trip to Grouse Mountain or anything.

While walking the streets, I overheard a conversation between 2 folk about how hard it was to buy Bitcoin. This is in contrast to nearly every street corner having a marijuana dispensary, some looking very inviting like a hipster coffee shop. People buy and smoke openly, even though its not entirely legal, yet.

However, I did go to a bar, the Lamplighter Public House and found a HoneyBadger ATM. Withdrawals and deposits do work for Bitcoin/Ethereum/Litecoin.

For steaks, The Keg Steakhouse & Bar seem to be very good value for money. It is highly recommended.

Instead of the Bloody Mary, you can have a Caesar that comes with Clamato (a mixture of clam and tomato juices). Yes, clams. Why do I talk about a Bloody Mary? Because I thought I could try a local variant at the St Regis (it is a ritual, a signature cocktail at the St Regis since 1934). It turns out that this is not a regular Starwood St Regis, so a fake. Read more at: Would The Real St. Regis Please Stand Up?.

I tend not to have a sweet tooth, but my weakness is good tasting ice cream or gelato. I am fond of the gelato affogato, but in Vancouver, I felt like a kid at Bella Gelateria (yes, one night I consumed a handful of scoops as dinner). They’ve won awards, and their gelato is excellent. I learned to eat gelato when I lived in Melbourne, and Lygon St had plenty. Even better? Upon returning the staff recognise you, which is amazing considering the long queues that they tend to have.

I had a massive suite at the Hyatt, and there was a user accessible balcony on the 30th floor. This is something that one would find rather odd in Asia!

Being able to walk, see parks, the water, I can see why the quality of life is generally quite good in Vancouver. I can see why they make it as a liveable city in most rankings.

The Art of Zettelkasten

While I’m not about to purchase The Archive as another app (I’m all in on Evernote and Ulysses, with a little help from Drafts 5), it seems like reading the principles behind zettelkasten seemed rather interesting.

Some highlights for me, which I totally agree with include the fact that reading is easy, writing notes is also easy, but the processing does take time. In the Collector’s Fallacy Confession, you’ll note that “For every hour of reading, it can take up to double the time to take proper notes.” I tend to agree. I don’t process notes like the author, but I myself do write down stuff with a pen and on paper. Sometimes I scribble in the physical book itself. I find that when I read on Kindle, I highlight, but don’t make notes (at which point, I’ll have to export the highlights and make notes around it).

Then I move on to reading The Collector’s Fallacy. Collecting itself isn’t progress, “Collections make us drown in liabilities.”. “kept isn’t read”.

I myself am a big consumer of RSS. There are thoughts on note taking from RSS. For me, I tend to tweet links that I think others might find interesting. But if I want to archive it, I quite happily send it along to Evernote.

When it comes to reading, you need to read analytically, practice so you know the topic, and then gain insight. I’m all in on Learn Faster by Writing Zettel Notes.

The writer refers to the short knowledge cycle, which more or less can be summed up as research (find the materials), read, take excellent notes, then compose notes. So you read, process, reflect, then adapt/change the routine as you see fit.

Draft No. 4: On the Writing Process

I was about to purchase Draft No. 4: On the Writing Process by John McPhee, but then I read Who Can Afford to Write Like John McPhee?. Apparently most of the book has already been published in The New Yorker. So I might just settle for the audiobook, and/or read the articles in Instapaper (probably both; to listen to it in transit, with the ability to highlight notes in the articles).

First, I needed a table of contents. Then I found pretty much all his work at his author page. Now the articles, presented in order:


i