Shopify, Off The Rack Asia – e-commerce hots up in Malaysia

A trolley in loveSome interesting news happening in the Malaysian e-commerce space today.

  • Shopify, the Canadian company, is now in Southeast Asia thanks to SingTel backing. Singapore, Malaysia, Indonesia and India get access to Shopify, and by September, you can work with local payment gateways as SingTel will help Shopify get onboarded. In Malaysia, that means working with MOLPay (NBEPay) or iPay88. Both have woefully terrible pages that break the flow.
  • With Maybank pushing e-commerce and “blogshops”, I’m surprised they didn’t have the foresight to do this. Shopify could have chosen Malaysia as a headquarters, no? Alas, the sufferance when Singapore is your much more welcoming neighbour.
  • I read about a startup, Off The Rack Asia, that aims to compete with Zalora/FashionValet/Rakuten/etc. The story broke at FZ, which is also worth a read. They don’t disclose how much Cradle gave as a grant? It’s anywhere between RM150,000 – RM500,000 isn’t it (CIP150 or CIP500)?
    • This is great for merchants. They have more places to distribute their goods. Love that they’re supporting locals.
    • Target market is 18-35 – I think that’s two broad, you get at least 2 distinct age groups there, if not three!
    • I checked out the site – nice design. I notice that the items are generally quite pricey, so definitely not mass market fast fashion prices.
    • Checkout page can do with improvements. (I must accept terms but can’t read it via a clickable link?) Payment page basically sucks, it heads to MOLPay.
    • No idea if they’re drop shipping or holding inventory. Zalora started via drop ship, but soon realised that fulfilment was an issue, so they have a warehouse with inventory.
    • Zendesk is their Q&A platform (odd choice that you’d pay for such a service).

    Overall, I’m hoping to see improvements in payment gateways with lobbying by all these players. And I wish the girls at Off The Rack the best, it’s a tough space to be in, but one that can only grow as Malaysia itself grows digitally (as does the region).

    Evolution of expression – have blogs really changed?

    Apple PensLinkedIn allows blogs (a publishing presence – read LinkedIn Builds its Publishing Presence). Medium is a place to read and write things that matter (a curated blog). Svbtle is a new kind of magazine. There are networks like Read & Trust, that eventually make magazines out of content.

    WordPress requires setting up. It means you’re serious about writing something. WordPress.com is hosted and eventually you pay for it. Tumblr just got a billion dollar exit, for what? Allowing you to easily express yourself.

    Have blogs really evolved or have people just found different mediums to get published? All mediums come with different levels of control. Discovery is crucial. Will end users ever get RSS or do dashboards need to be built?

    Need private cloud services? Time to start entrepreneurs

    Seeing through appearancesPRISM and the NSA has blown up recently. We have Malaysian politicians worried about it naturally. The opensource zealot will tell you need to prism break.

    I’m more pragmatic. I prefer opensource. But if there are no opensource alternatives, I will use the proprietary tool. This extends to cloud software like Google Docs/Drive. Its great at collaboration, which is something you can’t get close. 

    I was suggested that FENG Office might work. I retort that it’s not the easiest install and it requires maintenance. Also, with PRISM, the web host clearly matters (they look at the pipes). I didn’t even think to consider LibreOffice due to lack of collaboration in desktop software.

    In Malaysia, next generation children are going to be roped into the online Google world via Chromebooks.

    So my thinking is simple: if there are no alternatives (to being hosted in the US or to having better controls over your cloud offerings), you should start one. This can be a great business. As the FT says, data privacy is a handy weapon to challenge the titans with.

    Watch this video of Fred Wilson. If the world thinks Dropbox is suddenly insecure, its ripe for alternatives to crop up. It also doesn’t mean that people just start using alternative services… DuckDuckGo might have had a 50% increase in search traffic, but all that search traffic may be what Google processes in a moment ;)

    This PRISM stuff isn’t going to blow away anytime soon. Now’s the time to come up with matching software that has additional features (like privacy, encryption, etc.). Maybe Kim Dotcom was ahead of the curve with Mega?

    Malaysian postcode database

    I’ve been thinking about simplifying e-commerce checkouts in Malaysia.

    At bare minimum you need:

    • Name
    • Email address
    • Phone
    • Street address
    • Postcode

    State can be derived from Postcode. Country can be set as default, with the option to change it to something else (so a pull-down).

    I found MalaysiaPostcode as a useful database. It looks like scraped data from POS Malaysia Location Finder.

    Bookstores

    Book vendorI’ve lamented the fact that there are very few stores in downtown San Francisco that I care about. The closure of bookstores, music stores, tech shops, etc. has been quite annoying to a frequent visitor. 

    Today after lunch I took a different path back and stumbled upon Alexander Book Co, on 2nd Street (between Market & Mission). I immediately went in. I saw a book that I liked, and the first thing I did? I whipped out my phone and checked it on Amazon. It was about USD$3 cheaper online. 

    Then I remembered that we have to support these indie retailers that are taking the trouble to still run a bricks & mortar store. I put my phone away and continued to find more interesting books, magazines, papers and more.

    After browsing three floors, I walked out with many dead tree print items. I felt good. I know I spent more than if I had gotten it from Amazon, but I also know I would have never bought any of those items because I would have never discovered it online.

    You can’t beat a physical space for discovery.

    MariaDB replaces MySQL in RHEL7

    mariadb: made by geeks used by professionalsSubject says its all, this is of course, very good news coming out of the Red Hat Summit. Looking forward to Red Hat Enterprise Linux 7. And of course, CentOS 7 and the other builds that follow. Thank you Red Hat!


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